Holiday Hair at 1540 Oakland Avenue #350, Indiana, Pennsylvania.

Previous experiences at this location have been great, but today my husband and I went in to get our hair cut. We didn't have an appointment, so waiting a little was no problem. They told us it would be about 30 minutes, but called my husband back after about 20 minutes - great! I sat for about 30 more minutes, and during that time, I experienced some terrible service. Two people came in after me (they did not have appointments because I heard the ladies at the front give them wait times of 30 or 45 minutes) but were taken back for their services before me. Additionally, a stylist came in for her shift, looked at the waitlist, made eye contact with me, and saw the other three waiting customers. Instead of helping us, she pulled up a chair and started gossiping about another stylist who called off for the day, talking quite loudly and rudely about how now she would have to "take a key home so she could open the store tomorrow since [the other stylist] was so unreliable and selfish." As soon the woman who I assume was the manager left to go get change for the cash register, two of the stylists started gossiping about her as well - in a full salon with customers waiting, hair to be swept off the floor, and work to be done. Needless to say, after my husband's hair cut was finished and we had waited another 10 minutes (total wait time for me was close to an hour while the stylists gossiped and wasted time), I left without being serviced.

Don't get me wrong, the woman who helped my husband was wonderful. Extremely kind, helpful, and patient as he got a brand new style. His hair looks GREAT now. She is the only reason I am not giving the place one star. However, the majority of the stylists in the salon today were rude and dismissive, not only to customers, but also to each other. It's really quite a shame, because it was previously an affordable and positive experience for me. I haven't yet decided if I'll go back, but right now, I'm leaning toward "no." If I go back and things change, I will update the review.